Dear User!
The purpose of this Privacy Policy is to provide you with information on how the data collected during your visits to our website is used. It is intended to provide you with the information referred to in Article 13 of Regulation (EU) 2016/ 679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the ‘GDPR’, which has been in force since 25 May 2018.
Who is the controller of your personal data?
The controller of your personal data is Solver Spółka z ograniczoną odpowiedzialnością, ul. Wenus 73A, 80-299 Gdańsk, entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for Gdańsk – North in Gdańsk, 7th Commercial Division of the National Court Register, under KRS number 0000241286, REGON: 191118644, NIP: 5841183361. For any enquiries regarding the protection of personal data, you may contact us by email at: service@solver-systems.com or by post at: Solver Sp. z o.o., ul. Wenus 73A, 80-299 Gdańsk.
For what purpose do we collect your data and on what basis do we use it?
We require your personal data and process it for the following purposes:
When you visit our website, we may process the following categories of personal data:
Our website provides contact forms that allow you to contact us and submit enquiries. When you use a contact form, we may process your first and last name, email address, telephone number, company name and any other information that you voluntarily provide in the content of your message.
If you subscribe to our newsletter or other marketing communications, we process your email address and, where applicable, other information provided when subscribing.
When you use our website, certain technical information may be collected automatically, including your IP address, request URL, device and browser information, operating system, browser language, date and time of your visit, screen resolution, information about your interaction with the website and other similar technical data.
Depending on your cookie preferences, we may also collect information about how you use our website through analytics and marketing technologies.
Providing personal data is generally voluntary.
However, if certain personal data is necessary to respond to your enquiry, provide a requested service or perform other actions requested by you, failure to provide such data may prevent us from doing so.
Where the processing of your personal data is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.
We retain your personal data only for as long as necessary for the purposes for which it was collected.
In particular:
Cookies are small text files or similar technologies stored on or accessed from your device when you visit our website.
Cookies may contain information such as the name of the website from which they originate, their storage period and a unique identifier.
We may use cookies and similar technologies for the following purposes:
Cookies that are strictly necessary for the operation of the website may be used without your consent where permitted by applicable law.
Analytics, advertising and other non-essential cookies are used only where the appropriate legal requirements have been met, including obtaining your consent where required.
You can manage or withdraw your cookie consent at any time using the cookie settings available on our website. You can also configure your browser to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the website.
In connection with the processing of your personal data, you have rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
You may exercise your rights by contacting us by email at: service@solver-systems.com or by post at: Solver Sp. z o.o., ul. Wenus 73A, 80-299 Gdańsk, Poland.
Depending on the circumstances, you have the right to:
In Poland, the supervisory authority responsible for personal data protection is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych – UODO).
Your personal data may be disclosed to entities that process personal data on our behalf, including providers of IT, hosting, email, analytics, marketing and other services necessary for the operation of our website and our business.
Personal data may also be disclosed to our authorised employees and associates to the extent necessary for the performance of their duties, as well as to public authorities or other entities where such disclosure is required by applicable law.
Some of our service providers may process personal data outside the European Economic Area (EEA), including in the United States.
Where personal data is transferred outside the EEA, we ensure that such transfers are carried out in accordance with applicable data protection laws and that appropriate safeguards are in place. Depending on the circumstances, these safeguards may include an adequacy decision adopted by the European Commission, participation of the recipient in the EU–U.S. Data Privacy Framework, or the use of Standard Contractual Clauses (SCCs) approved by the European Commission.
We may use Mailchimp to manage and distribute our newsletters and other email communications.
Mailchimp is operated by The Rocket Science Group LLC d/b/a Mailchimp, a company within the Intuit group. When you subscribe to our newsletter, your personal data, including your email address and information relating to your subscription and interactions with our communications, may be processed using Mailchimp's services.
Mailchimp may process personal data in the United States and other countries. Mailchimp states that it participates in the EU–U.S. Data Privacy Framework and also incorporates the European Commission's Standard Contractual Clauses into its Data Processing Addendum for relevant international data transfers.
More information about Mailchimp's privacy and data protection practices is available in its privacy documentation:
Mailchimp Legal & Privacy Information
Subject to your cookie preferences and consent where required, we may use Google Analytics to obtain statistical information about how visitors use our website.
Google Analytics is a web analytics service provided by Google. It may collect information such as pages visited, approximate location, device and browser information, interactions with the website and other usage information.
Google may process information on servers located outside the European Economic Area, including in the United States. Google LLC states that it participates in the EU–U.S. Data Privacy Framework.
More information about Google's privacy and international data transfer practices is available at:
Google Privacy & Terms – Data Transfer Frameworks
Subject to your cookie preferences and consent where required, we may use Hotjar to better understand how visitors interact with our website and to improve its usability.
Hotjar may collect information about user interactions with the website, such as navigation, clicks, scrolling and cursor movements, as well as technical information about the device and browser being used.
The information collected through Hotjar is used to analyse website usage and improve the user experience.
More information about Hotjar's processing of personal data and privacy practices is available on the Hotjar website.
Subject to your cookie preferences and consent where required, we may use Meta Pixel, provided by Meta Platforms, to measure the effectiveness of our advertising activities and to better understand how users interact with our website after viewing or clicking on our advertisements.
Meta Pixel may collect information about visits to our website and actions performed on it and associate this information with other information held by Meta, subject to Meta's own terms and privacy policies.
The use of Meta Pixel may involve the transfer and processing of personal data outside the European Economic Area.
More information about how Meta processes personal data is available in Meta's Privacy Policy.
We do not make decisions concerning you that produce legal effects or similarly significantly affect you based solely on automated processing of your personal data.
However, where you have consented to the use of marketing and advertising technologies, certain information about your activity on our website may be used to create audience groups, measure advertising effectiveness or personalise advertising content.
Such activities may constitute profiling within the meaning of the GDPR, but they do not result in decisions producing legal effects or similarly significantly affecting you.